extremely sincere…Betterhelp Credentialing… review of better assistance i’ve been utilizing the service for a little over a year now and i believe i’ve used it enough time to understand what are the cons and pros so i’m going to walk you through all of those and then give you my final ideas on whether or not i would suggest better assistance and whether or not i believe it’s the best service for you for those of you that do not know betterhelp is an online therapy platform that links people who are trying to find counseling or therapy with psychological health professionals it’s a pretty basic process to start so initially you complete an online survey it asks you some questions that will much better assist match you with a therapist or a counselor so after you submit what i would call a pretty prolonged survey they ask you to create an account and after that you established your payment choices i’ll talk about this a little bit more later but there are scholarships that can lower the cost and then you can also change your preference on how frequently
you want to pay so if you pay weekly that’s the most pricey but you can also pay ahead of time and that will make the expense more affordable for you overall and after that based on your answers to your questions in the formerly mentioned questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not necessarily the case and i think that much better aid uses both kinds of psychological health experts so simply keep that in mind once they match you with your counselor you have the ability to speak to them and you can set up a time to have your first official meeting so it can either be through a video call through a regular telephone call or through a chat or instant message i always do video calls but it is great to understand that all four choices three actually to me however they state it’s 4 are offered and i understand that’s definitely great for some individuals who are possibly a bit more worried about treatment or not thinking about doing a video call because it makes them unpleasant when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait on your therapist to sign up with and they will link you to the session when they do a little bell ring and after that you’re ready to go and you can begin having your your conference during your first session you’re most likely going to have just a learn more about you kind of session to figure out why are you interested in therapy what things do you want to address what are your preferences as somebody going to therapy what are your counselors preferences and what’s their design of treatment all of those things will probably get hashed out in the first conference and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can speak about your issues and whatever it is that you want to address and then as time goes on you’ll have sessions however you spent for it or nevertheless you set it up with your therapist so with my counselor in particular i think this does differ by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually paid for all of my sessions in advance to get that cheaper rate so let’s carry on to the pros and the cons of the platform i think among the greatest pros of better aid is that it is an online counseling service and that makes it extremely accessible and very hassle-free for most people as long as you have a web connection you can choose a variety of various ways to meet your therapist so you can do text video calls or call they send you pointers about your visit so it’s quite difficult to forget when you have a time set up they send you both e-mail tips and text suggestions and they send them to you a few days ahead and likewise a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly effective and another cool aspect of them having a digital platform is that they provide digital group sessions and webinar type of sessions that are readily available to anyone who utilizes betterhelp entirely totally free it’s at no extra cost to what you currently spend for your weekly sessions with your therapist now that being stated in my opinion the app and the platform is not great in fact it kind of sucks particularly thinking about that much better aid in and of itself is a tool the product that they’re offering is this video platform that therapists can utilize to link you to their network i mean i guess they’re selling the network but i believe actually what they’re selling is the tool and it’s not a great one it’s pretty clunky there are no alternatives for screen sharing Betterhelp Credentialing
or messaging or chatting throughout a session pictures are shared really oddly they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you have to like browse choose the picture then put it in and after that the person can’t see a preview of the picture they have to click into the file to see it it’s just extremely outdated small things like when you push enter in the chat window your messages do not send it in fact produces a line break so