extremely truthful…Betterhelp Customer Ser… evaluation of better help i’ve been utilizing the service for a little over a year now and i think i’ve utilized it enough time to know what are the cons and pros so i’m going to walk you through all of those and after that provide you my last thoughts on whether or not i would recommend much better help and whether i believe it’s the right service for you for those of you that do not know betterhelp is an online therapy platform that links people who are looking for therapy or treatment with mental health specialists it’s a pretty easy process to get started so initially you submit an online questionnaire it asks you some concerns that will better help match you with a counselor or a therapist so after you submit what i would call a pretty prolonged survey they ask you to produce an account and then you established your payment preferences i’ll speak about this a little bit more later but there are scholarships that can lower the cost and after that you can also change your preference on how typically
you want to pay so if you pay weekly that’s the most costly but you can likewise pay beforehand and that will make the expense less expensive for you total and after that based on your answers to your questions in the formerly mentioned survey they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video however that’s not necessarily the case and i believe that much better assistance uses both kinds of psychological health experts so just keep that in mind once they match you with your therapist you have the ability to consult with them and you can set up a time to have your very first main meeting so it can either be through a video call through a routine phone call or through a chat or instant message i always do video calls but it is good to understand that all four choices 3 really to me however they state it’s 4 are readily available and i know that’s absolutely good for some people who are possibly a little bit more worried about therapy or not thinking about doing a video call due to the fact that it makes them uneasy when the day of your session comes you can either log into the browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you await your counselor to sign up with and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting during your very first session you’re most likely going to have just a get to know you kind of session to find out why are you thinking about treatment what things do you wish to address what are your preferences as somebody going to treatment what are your therapists preferences and what’s their design of therapy all of those things will probably get hashed out in the first meeting and after that with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can talk about your issues and whatever it is that you want to resolve and then as time goes on you’ll have sessions nevertheless you spent for it or however you set it up with your therapist so with my counselor in particular i believe this does vary by counselor but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually spent for all of my sessions in advance to get that more affordable rate so let’s move on to the pros and the cons of the platform i believe among the greatest pros of much better aid is that it is an online counseling service and that makes it extremely accessible and extremely practical for most people as long as you have an internet connection you can choose a range of various methods to meet with your therapist so you can do text message video calls or phone calls they send you tips about your visit so it’s pretty difficult to forget when you have a time established they send you both e-mail pointers and text tips and they send them to you a couple of days ahead and likewise a couple of hours ahead and a few minutes ahead so it’s a bit overkill but uh definitely efficient and another cool aspect of them having a digital platform is that they use digital group sessions and webinar kind of sessions that are readily available to any person who uses betterhelp completely free of charge it’s at no extra cost to what you already pay for your weekly sessions with your therapist now that being stated in my opinion the platform and the app is not very good in fact it sort of sucks particularly considering that much better assistance in and of itself is a tool the item that they’re offering is this video platform that therapists can utilize to link you to their network i indicate i guess they’re offering the network however i believe actually what they’re offering is the tool and it’s not an excellent one it’s quite clunky there are no choices for screen sharing Betterhelp Customer Ser
or messaging or talking throughout a session photos are shared really strangely they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and then the individual can’t see a sneak peek of the image they have to click into the file to see it it’s simply very out-of-date small things like when you push enter in the chat window your messages do not send it in fact develops a line break so