brutally sincere…How I Phone Betterhelp Customer Support… evaluation of better aid i’ve been using the service for a little over a year now and i believe i have actually used it long enough to understand what are the advantages and disadvantages so i’m going to walk you through all of those and after that provide you my final ideas on whether or not i would advise much better assistance and whether or not i think it’s the best service for you for those of you that don’t know betterhelp is an online counseling platform that connects people who are searching for therapy or treatment with psychological health experts it’s a pretty basic process to begin so initially you complete an online questionnaire it asks you some questions that will better help match you with a counselor or a therapist so after you complete what i would call a pretty prolonged survey they ask you to develop an account and after that you established your payment choices i’ll speak about this a bit more later but there are scholarships that can lower the rate and then you can also alter your preference on how frequently
you wish to pay so if you pay weekly that’s the most expensive but you can also pay beforehand which will make the expense less expensive for you total and after that based on your answers to your questions in the formerly mentioned survey they will match you with a therapist i’m going to utilize the words therapist and therapist interchangeably throughout this video however that’s not always the case and i believe that much better aid provides both types of psychological health experts so just keep that in mind once they match you with your therapist you have the ability to speak with them and you can establish a time to have your very first official meeting so it can either be through a video call through a regular phone call or through a chat or instant message i constantly do video calls however it is excellent to understand that all four alternatives 3 really to me however they state it’s 4 are offered and i understand that’s absolutely helpful for some people who are perhaps a little bit more anxious about treatment or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and then you await your therapist to sign up with and they will connect you to the session when they do a little bell ring and then you’re ready to go and you can begin having your your conference during your first session you’re most likely going to have just a learn more about you kind of session to determine why are you interested in treatment what things do you wish to address what are your preferences as somebody attending treatment what are your counselors choices and what’s their design of treatment all of those things will probably get hashed out in the very first meeting and then with time you’ll get more comfortable with one another and you’ll have more of those like deeper
sessions where you can talk about your problems and whatever it is that you want to address and after that as time goes on you’ll have sessions nevertheless you spent for it or nevertheless you set it up with your counselor so with my therapist in particular i think this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down however i have actually spent for all of my sessions beforehand to get that cheaper rate so let’s carry on to the pros and the cons of the platform i think one of the greatest pros of better assistance is that it is an online counseling service and that makes it very available and extremely practical for most people as long as you have an internet connection you can pick a range of different methods to meet with your counselor so you can do text video calls or telephone call they send you pointers about your visit so it’s pretty tough to forget when you have a time set up they send you both email pointers and text reminders and they send them to you a couple of days ahead and likewise a couple of hours ahead and a couple of minutes ahead so it’s a bit overkill but uh certainly efficient and another cool feature of them having a digital platform is that they provide digital group sessions and webinar kind of sessions that are readily available to anyone who uses betterhelp completely for free it’s at no additional cost to what you already pay for your weekly sessions with your therapist now that being stated in my opinion the platform and the app is not excellent in fact it type of sucks specifically considering that much better aid in and of itself is a tool the item that they’re offering is this video platform that therapists can use to connect you to their network i mean i guess they’re offering the network however i think really what they’re offering is the tool and it’s not a great one it’s quite cumbersome there are no alternatives for screen sharing How I Phone Betterhelp Customer Support
or chatting or messaging during a session photos are shared very strangely they’re shared as files and you can only send them individually so you can’t like drag and drop into a window or something you need to like browse choose the photo then put it in and after that the individual can’t see a preview of the picture they have to click into the file to see it it’s simply extremely out-of-date small things like when you push enter in the chat window your messages don’t send it actually produces a line break so