completely sincere…Kerri Williams Betterhelp… evaluation of much better aid i’ve been utilizing the service for a little over a year now and i believe i have actually used it enough time to understand what are the cons and pros so i’m going to stroll you through all of those and then provide you my last thoughts on whether or not i would advise much better assistance and whether or not i think it’s the best service for you for those of you that do not know betterhelp is an online therapy platform that connects people who are looking for counseling or therapy with mental health experts it’s a quite basic process to get started so first you submit an online survey it asks you some concerns that will much better help match you with a therapist or a counselor so after you submit what i would call a quite prolonged survey they ask you to create an account and after that you set up your payment choices i’ll talk about this a little bit more later however there are scholarships that can lower the cost and then you can also change your preference on how frequently
you want to pay so if you pay weekly that’s the most expensive however you can likewise pay ahead of time which will make the cost more affordable for you general and then based upon your answers to your questions in the previously mentioned questionnaire they will match you with a therapist i’m going to use the words therapist and therapist interchangeably throughout this video however that’s not necessarily the case and i believe that much better help offers both types of mental health specialists so just keep that in mind once they match you with your counselor you’re able to talk to them and you can establish a time to have your first official conference so it can either be through a video call through a regular phone call or through a chat or immediate message i constantly do video calls however it is great to understand that all four choices three really to me however they say it’s 4 are offered and i know that’s definitely good for some individuals who are possibly a little bit more nervous about therapy or not thinking about doing a video call because it makes them uncomfortable when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and after that you wait for your therapist to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting during your very first session you’re most likely going to have just a get to know you type of session to figure out why are you interested in treatment what things do you want to address what are your choices as someone attending treatment what are your counselors preferences and what’s their style of treatment all of those things will probably get hashed out in the first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can talk about your problems and whatever it is that you wish to attend to and then as time goes on you’ll have sessions however you spent for it or however you set it up with your counselor so with my therapist in particular i believe this does vary by therapist but we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have paid for all of my sessions in advance to get that cheaper rate so let’s proceed to the pros and the cons of the platform i think among the greatest pros of better help is that it is an online therapy service which makes it really accessible and really practical for many people as long as you have an internet connection you can pick a range of different ways to meet with your therapist so you can do text message video calls or telephone call they send you reminders about your appointment so it’s quite challenging to forget when you have a time established they send you both e-mail pointers and text suggestions and they send them to you a few days ahead and also a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely effective and another cool aspect of them having a digital platform is that they offer digital group sessions and webinar kind of sessions that are offered to anyone who utilizes betterhelp completely for free it’s at no additional cost to what you currently pay for your weekly sessions with your counselor now that being said in my viewpoint the app and the platform is not very good in fact it sort of sucks specifically considering that better assistance in and of itself is a tool the product that they’re selling is this video platform that therapists can utilize to link you to their network i mean i guess they’re offering the network but i think truly what they’re offering is the tool and it’s not a great one it’s pretty cumbersome there are no options for screen sharing Kerri Williams Betterhelp
or messaging or chatting during a session photos are shared extremely oddly they’re shared as files and you can just send them individually so you can’t like drag and drop into a window or something you have to like browse choose the photo then put it in and after that the person can’t see a sneak peek of the image they need to click into the file to see it it’s just very out-of-date small things like when you press enter in the chat window your messages do not send it really develops a line break so