completely truthful…Matt Cto Betterhelp… review of much better aid i’ve been utilizing the service for a little over a year now and i think i have actually utilized it enough time to know what are the cons and pros so i’m going to stroll you through all of those and then provide you my last ideas on whether or not i would recommend better aid and whether i believe it’s the ideal service for you for those of you that don’t understand betterhelp is an online counseling platform that connects people who are looking for counseling or therapy with mental health experts it’s a quite simple process to get going so initially you submit an online questionnaire it asks you some concerns that will better help match you with a counselor or a therapist so after you submit what i would call a pretty lengthy survey they ask you to create an account and then you set up your payment preferences i’ll talk about this a bit more later however there are scholarships that can lower the cost and after that you can also change your preference on how frequently
you want to pay so if you pay weekly that’s the most pricey however you can likewise pay beforehand which will make the cost less expensive for you general and then based on your answers to your questions in the formerly discussed questionnaire they will match you with a therapist i’m going to use the words therapist and counselor interchangeably throughout this video but that’s not necessarily the case and i believe that much better aid uses both kinds of mental health professionals so just keep that in mind once they match you with your therapist you’re able to speak with them and you can set up a time to have your first official conference so it can either be through a video call through a regular phone call or through a chat or instant message i constantly do video calls but it is excellent to know that all four choices three truly to me but they say it’s four are readily available and i know that’s certainly good for some people who are perhaps a bit more nervous about treatment or not thinking about doing a video call because it makes them uneasy when the day of your session comes you can either log into the web browser or log in to the mobile app you can’t do both at the same time only one at a time and then you wait for your counselor to join and they will link you to the session when they do a little bell ring and then you’re ready to go and you can start having your your meeting during your first session you’re probably going to have just a get to know you kind of session to find out why are you thinking about treatment what things do you want to resolve what are your choices as somebody going to therapy what are your counselors choices and what’s their style of treatment all of those things will most likely get hashed out in the first meeting and after that with time you’ll get more comfy with one another and you’ll have more of those like deeper
sessions where you can discuss your problems and whatever it is that you wish to attend to and after that as time goes on you’ll have sessions nevertheless you paid for it or however you set it up with your counselor so with my therapist in particular i believe this does differ by therapist however we do weekly sessions for one hour and i pay 35 dollars a week broken down but i have actually spent for all of my sessions in advance to get that less expensive rate so let’s proceed to the pros and the cons of the platform i think one of the biggest pros of better aid is that it is an online therapy service which makes it extremely practical and very accessible for most people as long as you have a web connection you can pick a range of different methods to meet with your counselor so you can do text message video calls or call they send you suggestions about your visit so it’s pretty hard to forget when you have a time set up they send you both email reminders and text tips and they send them to you a couple of days ahead and likewise a few hours ahead and a couple of minutes ahead so it’s a bit overkill but uh definitely efficient and another cool thing about them having a digital platform is that they use digital group sessions and webinar type of sessions that are available to any person who utilizes betterhelp totally free of charge it’s at no additional cost to what you already pay for your weekly sessions with your counselor now that being stated in my viewpoint the platform and the app is not very good in fact it sort of sucks specifically considering that much better help in and of itself is a tool the item that they’re selling is this video platform that therapists can utilize to link you to their network i mean i guess they’re offering the network but i think really what they’re offering is the tool and it’s not an excellent one it’s quite clunky there are no alternatives for screen sharing Matt Cto Betterhelp
or messaging or talking throughout a session pictures are shared very oddly they’re shared as files and you can only send them separately so you can’t like drag and drop into a window or something you have to like browse select the image then put it in and then the person can’t see a sneak peek of the image they need to click into the file to see it it’s simply very out-of-date small things like when you press enter in the chat window your messages don’t send it actually creates a line break so